Support Packages
Compsoft offers a tailor-made approach to support services for application development customers, to ensure that the unique needs of each business are fully met.
Options include:
- Unlimited telephone support during office hours
- On-site visits
- Guaranteed response times
- Remote access system interrogation
- Online issue logging facility
Compsoft runs its own proprietary issue logging and tracking software, Morpheus. This is a web-based system which allows users to view issue resolution progress, alter priorities and report back on issues. Supported customers can log in to Morpheus here.
Details of Equinox developer support packages are available from the Equinox website.
